AMORE PACIFIC - CORPORATION

FAQ Contact Us KOREAN

Customer Communication

CCMS is our pledge to strengthen customer relations.

CCMS

AmorePacific has channels for conversations with customers via phone, internet, FAX and mails.

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Customer Service Center

Phone 080 – 023 – 5454
Hours Weekdays 9:00 AM ~ 7:00 PM (Fri. ~ 5:30 PM)
Online consultation Websites of each brand and the main website
Consultation Hours 24 hours
FAX 02 – 709 - 5089
Address AmorePacific Customer Service Team 181 Hankang-no-2-gha, Yonghan-gu, Seoul
  • Our customers’ inquiries will be monitored in our integrated system en bloc to be reported real-time to our service representatives/managers.
  • We will receive, confirm and respond to our customers’ inquiries within the shortest period of time.
  • If any harm comes to a consumer, the problem will be dealt with according to the Standard of Settlement for Consumer Conflicts of Fair Trade Commission.